Reviews

"My wife and I just purchased a 2006 SR210. The experience we encountered with Spencer, Ryan and Joel was top notch. We had so many questions to ask and every one was answered with no hesitation and in detail. We can tell you first hand that they go way beyond the normal in customer service. Ryan you are the best. Thanks"

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Anthony And Ruth Corkran - Byron, IL

"lisa is the best employee there!!! I thik she should be employee of the whole freaking year!!!!!!!!!!!!!!!!!!!!!! she works her but off being in charge of shipping. -skyler mann- [jeff manns son] P.S. i hope i win that kx100"

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Anonymous - rockford, IL

"I must say that Carrie is awesome at working for her customers. The first bike I bought was last year. It was the 650 Vstar Silverado. While this bike was fine for the short runs and getting back into riding again, I outgrew the abilities of this bike within the year. So, I came back and Carrie went to work for me again. This time we ended up with the Vulcan Nomad. The experience at Hammertime is great. The folks there go out of their way to help out when needed and give you great service. If only they could hire more help in the service department to get things really rolling. However, from what I hear, this is common in all dealerships across the area, so no real complaints there at all. Will never shop anyplace else for a bike. Thanks Hammertime & Carrie!"

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Marc Gierach - Rockford, IL

"I had my own financing, but Chris was very helpful getting the information to the correct parties. Have not had any service or parts needs as yet."

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Robert Meller - Janesville, WI

"Dan is the best! Very knowledgeable, freindly, Top notch!!"

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Anonymous - Naperville, IL

"After searching for about 1 year I found the bike that sang to me. She is a 05 Vulcan 1600 Classic. I looked at all the other bikes had it down to the Road King and a Vulcan but when I saw her it was love at first site! I have had her for 6 months now. Our sales person, Carrie was the best; she had all the answers to my questions. What she didn’t know she found out in minutes (There wasn’t much she didn’t, lol) The next thing on the list would be service, which as we all know is a MAJOR point of any dealership; sadly most dealers don’t realize this. But Hammer time does!!! Even after 6 months. I have had 2 issues with my bike one minor one sort of major. There were on the job in a timely manor. You can’t ask for more. This dealer ship seems to actually care about the customer, after the sale most don’t. I now look for most of my extras at hammer time. Sometimes I just stop by to visit, they are new friends."

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Rocky Napier - Belvidere, IL

"I enjoyed my experience Justin helped me out very well. I like that he knew what i was lookin for and everything."

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Clint Anderson - loves park, IL

"Justin was great and the customer service there is great."

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Mike Roxworthy - Harvard, IL

"Joel is #1"

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Anonymous - Oquawka, IL

"joel was great with helping me find the right bike for me to start racing again. thanks for all ur help, bryan collins"

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Anonymous - monroe center, IL